1801 Kentucky Street
Michigan City, Indiana 46360
voice: (219) 873-1502
fax: (219) 873-1565
Robin Tillman, Transit Director
Monday - Friday
6:30 a.m. - 6:00 p.m.
8:30 a.m. - 6:00 p.m.
Monday - Friday
7:00 a.m. - 6:00 p.m.
Thank you for visiting us at the Michigan City Webpage. This webpage is designed to serve as a resource for understanding the overall system. As the leader of MCT, it is my duty to provide a safe, modern, reliable and convenient public transportation system that is essential to the success of our city. All of my efforts serve to support one goal – to provide an innovative, reliable transportation service that reduces dependency on the automobile and maximizes ridership.
View MCT’s Strategic Plan; click here (PDF).
About Our Service
Michigan City Transit service includes bus transportation along 4 fixed routes for use by the general public. MCT buses are accessible for individuals with disabilities. Buses are equipped with lifts/ramps for easy boarding. MCT also offers an ADA Paratransit service called “Dial-a-Ride” to service individuals with disabilities who are unable to ride accessible fixed-route service because of their disability.
MCT is dedicated to providing viable transportation services that are essential to the growth and economic development of the city and the public’s mobility needs.
MCT does not operate on Sundays or the below listed Holidays:
- New Year’s Day
- Martin Luther King Day
- Memorial Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
MCT is a team of transportation professionals committed to providing high-quality public transportation and Paratransit services to the citizens of Michigan City in a safe, dependable and courteous manner
OUR CORE VALUES
Safety First and Always
Respect for the Community we Serve
Meet or exceed your expectations every time, every ride
How to Ride
MCT buses will stop at any designated stops along the route or any major intersection along the route as long as it is safe to do so, no stops on Franklin Street will be made other than those designated as a stop. Be sure to be visible to the operator as the bus approaches, clearly signal to the operator that you wish to board. As a courtesy, take a moment to see if anyone is disembarking. Please be careful boarding and watch your step. Please take your seat immediately after boarding. You must store your bags, packages, carts, strollers etc. in your lap or under your seat. You will only be allowed to board with the amount of personal property you are able to carry boarding one time. Do not block aisles and doorways. To exit the bus signal the operator by pulling the cord as you approach your stop. Please remain seated until the bus comes to a stop and watch your step as you get off the bus. Stand back and wait for the bus to leave the stop. NEVER CROSS IN FRONT OF A BUS. MCT wants to ensure the safety of all its passengers, operators and the general public. Our operators do their best to follow the posted schedules in order for you to arrive at your destination safely and on time. However, on occasions things will cause delays. Your patience and understanding is greatly appreciated.
Michigan City Transit will make reasonable modifications to our service, to accommodate passengers with disability on request. Requests can be made by calling the office at 219-873-1502.
Click here for Bus Stop Locations.
MCT welcomes your comments, suggestions or complaints. We are committed to using passenger feedback as a tool to improve our service quality. If you experience dissatisfaction with service, and wish to file a complaint, you can call our office and our staff will take a verbal complaint. Complaint forms are also available on any MCT vehicle and on this webpage. If you need assistance with completing the form please call the office. We would also like to hear your compliments on our professional operators or suggestions or how to improve our system or service.
All ADA Passenger and Fixed Route Passenger complaint are investigated by the MC Transit Director. MC Transit Director is committed to a timely resolution within 10 business days.
Notification of Public Rights Under Title VI
Michigan City Transit operates its program and service without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964 and related statutes, that no person shall, on the grounds of race, color, national origin, sex, age or disability, be excluded from participation in, be denied the benefits of, or activity conducted by the Michigan City Transit.
Under the provisions of Title VI, Section 504 and the ADA, persons who believe that they have experienced or witnessed any act or inaction, intentional or otherwise, in any program, service, or activity basis on race, color, national origin, gender, religion, or disability may file a written complaint with Michigan City, Executive Director of Human, 100 East Michigan Boulevard, Michigan City Indiana 46360 or contact 1.219.873.1429. The Michigan City Human Rights Department under ordinance 3283 requires complaints be filed within 90 days of the alleged incident.
A complainant may file a complaint directly with the U.S. Federal Transit Administration (FTA), or the Indiana Department of Transportation (INDOT).
Federal Transit Administration Office of Civil Rights
Attention Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Ave. , SE
Washington, D. C, 20590
Complaints filed directly with INDOT must be mailed within 180 days of any alleged discrimination. Complaints should be mailed to:
Indiana Department of Transportation
Attention Title VI Program Coordinator
100 N. Senate Ave. Room 750
Indianapolis, Indiana 46204
Or via the INDOT website
If information is needed in another language, contact 1.219.873.1429
Si se necesita información en otro idioma, llame al 1.219.873.1429
For more information on Michigan City Transit’s civil right program, and procedures to file a complaint, visit emichigancity.com/ MCTransit, Title VI complaint procedure and forms.
Para obtener más información sobre el programa de derecho civil de Michigan City Transit y los procedimientos para presentar una queja, visite emichigancity.com/ MCTransit, el procedimiento de reclamación del Título VI y los formularios.
For information or questions regarding MCT Complementary Paratransit or Fixed Route services please call our office at 219.873.1502.
Relay Indiana 711 (in Indiana) -
1.800.743.3333 (inside USA)
Click here for complete list of guidelines.
Americans with Disabilities
Act of 1990 (ADA)
Service Complaint Form (PDF)
ADA Complaint Form (PDF)
ADA Passenger Complaint Policies & Procedures (PDF)
Title VI Complaint Form and Complaint Procedure (PDF)
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