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Dial-A-Ride |
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To Schedule Dial-A-Ride Service Call: (219) 873-1502
- MC TRANSIT offers a demand response service called Dial-A-Ride. The service operates by appointment only, between the hours of 5:30 a.m. and 9:00 p.m. Monday through Friday and 7:30 a.m. through 9:00 p.m. on Saturdays.
- In order to use Dial-A-Ride, you and your doctor must fill out an application and present it to MC TRANSIT. You will then be issued an ID number.
- The fare for Dial-A-Ride is $2.00 (each person per trip). No passes of any kind will be accepted. A trip is from pick-up point to drop-off point, not round trip.
- After obtaining your ID number, you must call MC TRANSIT at (219) 873-1502 to schedule a pick-up.
- Pick-ups will be scheduled as time permits and may not be scheduled more than two weeks in advance.
- The transit vehicle operator cannot assist anyone in getting on or off the bus. The only exception is for usage of the wheelchair lift, for which the driver will operate the lift and strap the wheelchair into place.
- If a person needs assistance, one attendant may ride free.
- An individual who schedules a Dial-A-Ride appointment and then becomes a "No Show" will be required to pay the $2.00 fare for that trip.
- Any Dial-A-Ride customer that needs to CANCEL must notify MC TRANSIT at least 30 minutes prior to pick-up time. Anything less than the minimum of 30 minutes will require a $2.00 fare payment. This allows other customers to fill the available time slot.
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