Q: How do I know which bus I should take?
A: Schedule and maps can be obtained from the: Transit Department Office, Michigan City Public Library, Michigan City Controller’s Office at City Hall, Indiana State Office for Family and Children, LaPorte County Visitors Center in the Marquette Mall and on all Michigan City Transit buses and vehicles. Schedules and Maps can also be viewed and downloaded by clicking here.
Q: How do I request a new route or stop?
A: Michigan City Transit appreciates passenger feedback and suggestions to make our system better. If you have a route or stop suggestion please call our office and we will be glad to talk with you about it.
Q: Is the bus running late?
A: Due to traffic issues beyond the operators control the bus could be late. Route that our running late will be updated by operator with Customer Service at (219)873-1502. Please note, the operator driving the route cannot be contacted to determine arrival times.
Q: Does the wheelchair lift work?
A: MCT is committed to the mobility of all and is fully compliant with the American’s with Disabilities Act of 1990. Should the operator find that the buses lift is not operational at the time of need, another vehicle will be immediately dispatched.
Q: Why doesn’t the buses run later each day or on Sunday?
A: This is a very complex question and answer. The department receives most of it operating funds from the Federal government. That funding amount is based on many factors which include population and annual ridership along with many others. The funds available to MCT limits us to the hours the system is currently operating.
Q: Can you hold the bus?
A: No, our operators work very hard to maintain the published schedule to get our passengers where they need to get to on-time. Waiting for someone in a restroom is not practical.
Q: When do the buses operate?
A: Buses operate Monday through Friday 6:30 am to 6:00 pm and on Saturday 8:30 am to 6:00 pm.
Q : What if there is severe weather? How will I know if the buses are still running?
A: MC Transit will post weather alerts, delays and service suspension on emichigancity.com/cityhall/departments/coach/index.htm. You can also call the department at (219)873-1502 during business hours to get information regarding severe weather.
Q: Can I eat and drink on the bus?
A: Eating and drinking are not allowed on MCT buses. Sealed and wrapped food and beverages may be transported but not consumed.
Q: What can I carry on the bus?
A: We ask that you please limit your personal property to what can be carried on in one boarding. All personal property must remain in your lap or under your seat. Passengers personal property is never allowed in a seat.
Q: How much does it cost to ride a MCT bus?
A: Full adult fare is $1.00, Age 5 and under are Free. Senior citizens with ID and ADA passengers are $.50. Students 6-18 years of age is $.50.
Q: How do I buy a monthly pass?
A: Monthly passes can be obtained at the Office of the Michigan City Controller at 100 E. Michigan Blvd.
Q: What is the cost of a monthly pass?
A: Full Fare/Unlimited ride passes are $20.00. Senior, ADA and Student/Unlimited ride passes are $10.00.
Q: Does the operator have change?
A: No, our operators do not carry or have the ability to make change, regardless of the size of currency a passenger may have. Making change creates longer than desired boarding times and carrying money creates an unsafe situation for our operators.
Q: Can I pay my fare with cash on the bus?
A: Yes, you can pay the fare on the bus by placing the EXACT fare into the fare machine. Operators do not carry ANY currency or coin to make change.
Q: What happens if I leave something on the bus?
A: MCT is not responsible for any lost items. However, our operators conduct regular sweeps of the bus. Items found are immediately reported. Items are then turned in to the lost and found. The lost item can then be claimed the next business day at 1801 Kentucky St. Unclaimed items are destroyed after 30 days.
Q: How do I apply for the Paratransit/Dial-A-Ride?
A: Dial-A-Ride Passengers must meet the criteria established by the U.S. Department of Transportation under the American with Disabilities Act (ADA) of 1990. In order to apply for eligibility, individuals must do the following: complete the Dial-A-Ride application , which is available online or by calling customer service at 219.873.1502; have a doctor complete the professional verification form, which is available online or by calling customer service. Once these steps are done, Michigan City Transit will determine an individual’s eligibility.