The Michigan City Fire Department operates with the expectation of the highest levels of professionalism from all personnel. The Department is invested in the welfare of all persons and in taking action where its employees may have neglected their duties. Citizens initiating misconduct complaints can be assured their complaint will be given a thorough and fair investigation. If you feel an employee of the MCFD has mistreated you in any manner, please let us know.
We do not accept anonymous complaints. All complainants must provide their name and telephone number to allow us to conduct a thorough investigation into the alleged violation. Once a complaint has been received, you will be notified by the Department and you will be told who will be investigating your complaint. You will be personally contacted by the investigator with the findings.
Submitting a Complaint:
Persons wishing to file a complaint may:
Complete the online complaint form.
Pick up a written complaint form at the front desk of the Michigan City Fire Department Administration & Training Center during regular business hours.